Requirements for activating the complex app services after signing the contract
After signing the contract, the necessary documents and requirements must be provided to complete the process and activate the services within the app, including electronic payment services, contract management, and receiving POS devices.
First: Investor documents for creating an electronic payment card (Qi Card) and receiving POS devices.
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The complex logo – for use in the app and electronic invoices.
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A catalogue of unit sizes and apartment models – to display unit details within the app.
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A list of owners and tenants with phone numbers – to link users to the app, send notifications, and activate digital services.
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A payment schedule for each buyer – to organise payments, generate automatic reminders before due dates, and enable direct payments within the app.
Second: Information of service provider companies within the complex.
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Electricity meter company – to enable integration with the electricity system, read meters, and display electricity balance within the app.
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Internet service provider – to add recharge card numbers and enable direct top-ups from the app.
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Security and protection company – to provide the option to request an electronic sticker for vehicles and link it to the complex's security system via the app.
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Cleaning company – to manage daily or weekly cleaning services and allow users to request a cleaner directly from the app.
Third: Documents of the sales and real estate management company.
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Residential unit purchase contract (in Word format) – to enable electronic signing and management through the app.
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Rental contract – to be included in the electronic contract documents within the app.
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Residential unit reservation form – to be integrated as an option for online reservations via the app.
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Residential unit purchase form – to be made available electronically for submitting purchase requests through the app.
Fourth: Customisable additional services.
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Any other services the complex wishes to add, such as:
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Management of public facilities (gyms, swimming pools, event halls).
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Maintenance and home repair services.
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Subscription to encrypted TV channels via satellite.
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Online booking systems for services and facilities within the complex.
Note: The app can be customised according to the complex's needs, with the option to add new services in the future